Customer Service


SHIPPING & RETURNS

Orders typically ship within 2-5 business days from the date of purchase. This does not include shipping time which varies based on the destination of your order. 

Evergreen Baby ships from New York City. No international shipping is offered at this time. 

We ship through USPS. Estimated delivery times will be shown at checkout, and depends on the shipping option you choose. Typically, United States shipping can take anywhere from 2-7 business days, depending on your location. 

 

LOCAL PICK UP: 

We do not offer local pick up at this time.  

 

PRIORITY SHIPPING: 

Upgraded shipping is offered during checkout. Priority shipping generally arrives in 2-days, some locations are 3-day. 

 

RETURNS & EXCHANGES 

We do not offer returns or exchanges at this time. However, if you have experienced an issue with your order, please contact us immediately. We want to ensure that each customer has a positive shopping experience with us. 

 

PRIVACY POLICY

Evergreen Baby is committed to protecting the personal information you provide. We will only use your personal information in order to provide a service to you. We will not share or sell this personal information with any other organization. However, we may disclose personal information to our Marketplace merchants and to service providers who assist in providing a service such as delivery or customs.

We will only use your personal information for the purpose it was intended and to provide you with information about Evergreen Baby related services that we believe you may be interested in.

 

CONTACT US

Should you need assistance with an order, please contact us at contact@evergreen.baby